Our team is made up of tertiary-qualified professionals. Importantly our Registered Migration Agent, (Joan Cuss) is an overseas qualified lawyer with more than 30-years experience, who has also passed her Australian Priestley-11 subjects for overseas qualified layers and has been a Registered Migration Agent since 2009

Joan's command of the visa application process and its constantly shifting regulatory requirements is exceptional, and her ability to translate this into clear, practical guidance for businesses navigating unfamiliar territory is a rare skill. Throughout the process, she keeps clients informed at every turn, so the path ahead never feels uncertain, and her background as a commercial lawyer for a major international airline lends her a depth of commercial understanding that few in her field can match. What distinguishes her most, however, is the genuine care she brings to each case: she takes the time to understand the individual circumstances and motivations behind every application, ensuring the outcome is not merely successful but right. I recommend her without reservation to any business or individual seeking a steady, capable hand to guide them through migration to Australia.

Joan has shown an unswerving dedication to achieving a successful outcome for my immigration application which she has sustained throughout the often laborious process. Her informed and flexible approach which she no doubt adopts in all her cases has only been made possible by her encyclopaedic knowledge of the relevant labyrinthine legislation which is an essential attribute of her practice. Highly recommended.

I am so thankful for Joan and the Lattice team who handled my Australian visa and nomination applications. Navigating intricate requirements while managing both the employer and my own submissions, together with also considering the human emotional aspect has been an impressive feat. Forever appreciative for the future that she's paved the way for.

Joan provided incredible knowledge, support and guidance (with humour and kindness) throughout my residency application.  She stuck with me and made the seemingly impossible, possible -  trudging through medical and travel history minefields. Joan is absolutely outstanding and without being too dramatic, literally saved my life and allowed me to stay Australia. I could not recommend her migration services more highly.

We are truly grateful for the guidance, care, and support we have received from Joan throughout our immigration journey. This is not just paperwork for us — it is about our family, our future, and building a life with more certainty. Although we are still busy with our immigration journey, we know that Joan is walking with us every step of the way. From the very beginning, she has made us feel listened to, supported, and reassured. Every step has been explained clearly, and even during the stressful moments, we have felt that we have someone knowledgeable and genuinely caring in our corner. Joan is always only a phone call, SMS, or email away, and that level of care and accessibility has meant so much to us. We deeply appreciate her professionalism, patience, and kindness shown to our family, and we would wholeheartedly recommend her services to anyone needing immigration support. Thank you, Joan, for everything you have done and continue to do for us. We truly could not have done this without you."

Immigration is a journey and we will always be grateful to have walked this journey with Joan Cuss, at Lattice Migration, by our side. From helping us successfully obtain our 188 Business Innovation and Investment visa to guiding us through our permanent residency application, Joan’s exceptional knowledge of immigration law, attention to detail and honest, clear advice gave us confidence every step of the way. Together, we achieved a successful outcome, and we are deeply thankful for Joan’s professionalism, dedication and unwavering support in helping us make Queensland, Australia our new home. We thank Joan from the bottom of our hearts and would highly recommend Joan to anyone looking for an outstanding immigration lawyer.

Dear Joan, Again, thank you so much for the absolutely amazing news!! I just wanted to tell how much I have appreciated working with you. Not only do you know your subject (Law and Immigration), but you also have a clear and methodical approach that feels reassuring – which is very nice, especially when one’s future in a country depends on it! I felt valued as a customer, but more importantly as an individual, and I thank you for that. All the very best Joan

Joan and her team helped us through a very difficult time and her expertise and knowledge was truly amazing and with all this and the respect of department of immigration for her professionalism she brought us back together in 11 months it was truly money well spent. We have been together for nearly 6 yrs now and have moved to Sydney and living a wonderful life because of her she is a gorgeous lady and supportive of all genders and cultures. We are a gay couple and it happened Love and prosperity and she made it happen keeping us together forever. Thank you Joan. Xx

First of all a big thank you to Ms. Joan Cuss for lodging and successfully getting our employee sponsored permanent residency visas approved. The lodgement of the application itself is quite a process involving 457 transfers, adding dependents, working with employer and in the end dealing with my newborn son’s application as well. Ms. Joan is highly professional and handled my complex case with an in-depth legal expertise. Her patience when guiding my employer to get proper documentation is highly commendable. I am extremely satisfied with the services provided by Lattice Migration and would gladly recommend them to my colleagues/friends. Once again on behalf of my family, I thank you very much and keep up the good work.

Thank you Joan for your assistance over the years  

Hi Joan, You are a legend. Thank you,

Hi Joan,

I would like to express my heartfelt thanks for your services on my Spouse Visa Application. I was so happy and delighted upon knowing that it has been granted. I can't even contain my tears of joy last night, as I read again the Visa grant notification. It feels so great that finally Pel and I can be together in Australia and start fulfilling our dreams together.

Once again a countless thanks for everything!

Dear Joan Cuss, Definitely Good....you really great in handling these type of things. Yes surely I will recommend you....my colleague will be calling you then to ask for your assistance. Best Regards,

Thank you ,Joan, for all the hard work. Could not thank you enough for looking after us. These are my answers for your questions - Outstanding professional service, very straight forward, helpful and successful outcome every time I have used Lattice Migration services. - I will highly recommend Lattice Migration to all my friends and colleagues. Could not ask for better Migration Agent. Thank you Joan

HI Joan

I just wanted to say once again thank you so much for your assistance, you really are a master of your trade! We are looking forward to exploring our new home one day. We couldn’t have done it without you and will recommend you highly to everyone we know wanting to move.

Hi Joan I appreciate for your perfect job.

Hi Joan   We can highly recommend Joan Cuss at Lattice Capital for the professional & efficient manner in which she assisted with our Permanent Residence visa. Joan was our third immigration consultant and far outperformed the others with her excellent knowledge of the laws and procedures. More than anything else, it was Joan's honest and forthright approach to a stressful and complex application, that ensured that we worked together as a team and ultimately received a successful result." Best Regards

Hi Joan,

Me and my wife would like to thank you, Joan Cuss and the Lattice Capital team for the amazing service and support they had provide us towards our Permanent Residence in Australia. It wasn't an easy patch, however they always believe we could get it done.

Lattice Capital professionalism is over the charts, but their understand of each client have their own history and their own situation, made us bear with them until we got the great news about our Visa.

Thanks for everything you guys have done for us. All the best and love

Hallo Joan,

I would like to take this opportunity to express our warmest thanks for assisting us to get granted our Regional sponsored visa.

It’s not only the fact that we got in two months, but the fact that you guided us through to what needs to be done, step by step, and whatever you told us it is required was exactly that.

Moreover P myself and L we would like to thank you personally, because you have made us feel that we have a “friend” helping us through the process, and you handled our worries, queries and anxiety in a way that only a “best Friend or relative” would do. (Not forgetting the after- hours phone calls to ask questions).

For all the above and much more, we will never forget you.

Your customer service is such that we would be thrilled to suggest your good self to anybody that asks us “How we got our Visa”

I hope that we have the opportunity to meet you when we visit Brisbane sometime and thank you in person.

Our kindest regards to you and your husband

The migration agent we used goes by the name of Joan Cuss and she is absolutely brilliant. She was a pleasure to deal with right from the start and is extremely professional and effective. She really knows her stuff. We engaged her services towards the end of July last year on the recommendation of a friend of ours who had been accepted at around that time, thanks to Joan. She told us right up front what our chances were and that she would not charge us a cent until we had completed the prerequisites - English tests, skills assessment etc. Her belief is that it is not ethical to take on clients whom she does not believe she can get accepted, which is in strong contrast to our previous agents who took our money upfront and then had us on the wrong visa applications and doing the wrong tests, and generally delivered very poor service for 5 years or more without much progress towards our application.

Less than a year with Joan and we have been accepted - on a better visa - even though i'm less than a month away from being too old to have the points to qualify.

Do not hesitate to contact Joan and hear what she has to say, you won't be disappointed.

Again Thank you so much for everything Joan, I am so thankful I would like to take this opportunity to say thank you to Joan Cuss for helping me get my sponsorship 457, she has shown a great professionalism right from the start and made this stressful process really smooth and easy. She was always on top of everything and always giving me updates when needed, her communication, knowledge and skills are excellent. She was recommended to me and I would highly recommend her as well to anyone who has to deal with the Australian immigration.

Dear M'am Joan,

Good morning M'am Joan. Thank you Very much for your hard working for my Working visa. You know M'am I Am very happy today we I read your email about my working visa. Thank you and more people could you help, God Bless

Dear Joan You've recently helped a close friend of mine, Sue C, have her PR reinstated. She raved about how great you were.

Hi Joan,

Just a quick note to say M, E and I all send our thanks for the success you helped us achieve on our 186 visa application. We can now make our foundations in this wonderful country!

We wish you all the best & we will gladly recommend your services. Thanks again  

Hi Joan As confirmed I am very happy to recommend your services – there is absolutely no issue with the fact that we are in separate time zones and we have always been able to discuss things and communicate when needed. I also on reflection think that your local knowledge was extremely beneficial in getting my application in within the very tight deadline I had and certainly if I had used the local agent I had contacted first before contacting you I would have booked for the incorrect IELTS test and would have wasted both time and money.

Dear Joan,  

We would like to thank you for your help and we would definitely recommend you to anyone struggling with their visa situation. I hope that everything goes right for you. If you ever go to visit the Czech republic you can contact us and we would be more than happy to help you with anything.

 

Dear Joan,

I am still so over the moon that the visa has finally come through, especially since there were people who insisted that it would never happen. You have not only been a lawyer guiding me through the process, but a great support and friend through a difficult time. Your professionalism, courtesy and kindness are always appreciated and I do not think that there is anyone else on this planet who could have made this transition any more pleasant and easy.

The fact that you said ‘yes’, when so many said ‘no’, is what made me believe that I could actually make my dream of getting a visa, a reality. I will forever be in debt to you for what you have done for me and can’t thank you enough. I wish you all the best and look forward to the next step forward in 2 years.

We can highly recommend Joan Cuss at Lattice Capital for the professional & efficient manner in which she assisted with our Permanent Residence visa. Joan was our third immigration consultant and far outperformed the others with her excellent knowledge of the laws and procedures. More than anything else, it was Joan's honest and forthright approach to a stressful and complex application, that ensured that we worked together as a team and ultimately received a successful result.

Dear Joan Thank you for your hard work for this Visa, very relieved and much appreciated.